Your hot tub, spa or ice bath must be placed on a firm, stable and completely level surface. The base must be capable of safely supporting the total weight of the product, including water and users.

Larger hot tubs and spas can become extremely heavy when filled. A properly constructed concrete base, suitable paving or another stable, load-bearing surface may be appropriate, provided it can support the required weight.

A level surface is equally important for smaller ice baths and inflatable MSpas. Make sure the area is free from sharp objects, protruding stones or anything else that could damage the base.

Consider the following requirements for each product type:

• Wood-fired and electric hot tubs: provide a solid, load-bearing base suitable for the total filled weight.
• MSpas: choose a clean, level surface without sharp objects. Use the recommended ground mat where required for your model.
• Ice baths: ensure the surface is stable and level. For inflatable models, take extra care to remove anything that could cause punctures.

Please note: exact base requirements vary between models. Always check the product specifications and manufacturer's instructions.

When choosing a location, consider more than just appearance. Ease of use, safe access and maintenance are equally important. Allow sufficient space around your hot tub, spa or ice bath so that you can enter and exit comfortably, clean the product and access any technical components.

The ideal location also depends on the type of product you have chosen.

Wood-Fired Hot Tubs

A wood-fired hot tub requires additional planning for the stove and chimney. A hot tub with an external wood-burning stove needs more surrounding space than one with an internal stove. Choose a suitable location for the flue and consider nearby buildings, garden structures, roofs and combustible materials. Follow the manufacturer's required safety clearances and any applicable local requirements.

Electric Hot Tubs and MSpas

Choose a location with access to a suitable electrical supply. Ensure that the heater, controls and any filtration equipment remain accessible for operation and maintenance.

Ice Baths

Ice baths fitted with an electric chiller or filtration system may require additional space for technical components and ventilation, as specified in the manufacturer's instructions.

Always check whether your chosen model is suitable for its intended indoor or outdoor location.

Before delivery, check whether your hot tub, spa or ice bath can be transported from the delivery point to its intended location.

Measure garden gates, doorways, corridors and any other narrow access points. Take into account the product's dimensions, packaging and the way it will be delivered.

Remove garden furniture, plant pots and other obstacles in advance. Also consider steps, changes in ground level, tight corners and narrow pathways.

Access requirements vary depending on the product:

• Hot tubs: their size and weight may require additional planning or specialist handling equipment.
• MSpas: inflatable models can generally be transported in their packaging and assembled at the chosen location.
• Ice baths: access requirements depend on the model. Compact inflatable ice baths are generally easier to move than larger rigid models.

Important Information for Larger LUXTUB Models

Certain larger LUXTUB models may have additional access and handling requirements, particularly where an installation and filling service is offered.

Please confirm the delivery arrangements, minimum access width and any assistance required before your order arrives. Service availability and conditions may differ in the United Kingdom.

Before installing a wood-fired hot tub, check whether your model has an internal or external wood-burning stove.

• Hot Tub with an Internal Wood-Burning Stove An internal stove is positioned inside the hot tub, so no separate stove is required alongside it. However, you must still allow sufficient space for the chimney, safe access and the manufacturer's specified safety clearances.

• Hot Tub with an External Wood-Burning Stove  An external stove is positioned outside the hot tub and connected to it by pipework. Allow sufficient space beside the hot tub for the stove, its connections and safe access when adding firewood.

• Chimney and Safety 

  Both configurations require a safely positioned chimney and unobstructed flue. Consider nearby buildings, garden structures and combustible materials. Depending on the location, local smoke-control restrictions and other requirements may apply. Never light the stove unless the hot tub has been filled to the water level specified by the manufacturer. Always follow the instructions for filling, heating and operating your particular model.

An MSpa requires different preparation from a traditional hot tub. Before installation, make sure there is enough space to fully inflate, position and use the spa.

Choose a clean, level surface and ensure that a suitable electrical supply is available in accordance with the manufacturer's instructions.

Allow sufficient access to the controls, filtration system and drainage points so that the water can be maintained and replaced when necessary.

Before setting up your MSpa, check that all components are included and follow the assembly and inflation instructions for your specific model.

Proper preparation is also important when installing an ice bath. The requirements depend on the type and design of your chosen model.

A basic ice bath without an electric chiller primarily requires a suitable base, access to clean water and a practical drainage solution.

If your ice bath includes an electric chiller or filtration system, you will also need to consider the electrical supply, positioning of technical equipment and any ventilation requirements.

Always check whether your chosen ice bath is suitable for the intended location and follow the manufacturer's instructions.